Ainda com relação ao CDC e aos direitos do consumidor, julgue o item que se segue. A validade da cláusula compromissória em contrato de adesão caracterizado por relação de consumo está condicionada à efetiva concordância do consumidor no momento da instauração do litígio entre as partes.
- C)Certo
Correct. The item states the STJ rule: validity/effectiveness of the arbitration clause in a consumer adhesion contract depends on the consumer actual agreement at the time the dispute begins.
- E)Errado
Incorrect. Marking the item wrong would conflict with the STJ position and with the CDC bar on compulsory arbitration imposed on the consumer.
Gabarito: C
In consumer adhesion contracts, an arbitration clause cannot operate as compulsory arbitration imposed in advance. Under STJ case law, its effectiveness depends on real consumer agreement when the dispute arises. If the consumer files suit in court, that conduct shows refusal of arbitration, só the clause cannot be used to force the consumer into arbitral jurisdiction.